FAQ

Have any questions?

Here Are Some We Have Answered For You

Contact us directly with your request. We will discuss your needs, share options, and guide you through choosing the right lace before confirming your order. Here are some options on how to get started:

1. Click the ‘REQUEST QUOTE’ button at the top of the website.

2. Send us a direct email.

3. Click the ‘contact us’ tab at the top or bottom of this website, and you will find details to contact us.

Yes, we can produce designs based on your ideas, colours, patterns, or project needs. We work closely with you to achieve the exact look you want.

Our minimum custom order is 200 bundles. This ensures we can produce your chosen design with steady quality and consistent results.

Each bundle contains 10 yards. We also offer custom orders with smaller quantities if you require a lower minimum.

Production time depends on design complexity and quantity. We will give you a clear timeline once your order details are confirmed.

Yes, we can produce large quantities while keeping quality consistent. Bulk orders may require extra time, which we’ll explain upfront.

We offer client-exclusive designs when requested. These patterns are not shared or repeated for other customers.

Yes, we can help you choose colours, patterns, and styles that suit your purpose, whether it’s fashion, decor, or a special event. We also specialise in creating exclusive custom patterns on request.

Yes, we can produce matching lace trims, panels, and patterns for full outfits or coordinated projects. We also create on request custom bags, purses, bow/neck ties, coffins, shoes, etc. to match with your custom lace for your events.

Yes, sample pieces can be provided so you can check texture, detail, and colour before placing a full order. Place a call to book a visit to our factory, where you can have access to samples.